Trraform Terms of Service

Last updated 17 April 2025

Definitions

“Trraform,” “we,” “our,” “us” means the online voxel‑world project made available at trraform.com.

“Service” means the website, editor, APIs, databases, assets, and all associated software, documentation, and services provided by Trraform.

“User,” “you,” “your” means anyone who accesses or uses the Service, whether registered or not.

“Plot” means a digital location within the communal voxel world, including any nested subplots.

“Content” means any data, builds, text, images, links, metadata, or other material uploaded, transmitted, or created through the Service.

“Virtual Items” means plot credits, verification badges, or any other in‑Service items with no cash value and licensed, not sold.

Acceptance of These Terms

By creating an account, purchasing a digital good or subscription, or otherwise accessing the Service, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service. By using the Service you also consent to receive all notices electronically in accordance with Electronic Communications Consent.

Changes to the Terms or the Service

We may revise these Terms or modify, suspend, or discontinue the Service at any time. When we make material changes, we will post a notice in‑Service unless an immediate change is required due to legal obligation. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

Eligibility & Requirements to Access

  • Age. You must be at least 13 years old. If you are under 18, a parent or legal guardian must review and accept these Terms on your behalf. We do not knowingly collect personal data from children under 13 and will delete such data if discovered.
  • Technical needs. A stable internet connection, a modern WebGL‑capable browser with JavaScript enabled, and compatible hardware are required.
  • No automated access. Scraping, crawling, bulk‑downloading, or automated collection of data—including for AI‑model training—without our prior written consent is prohibited.
  • Export control. You represent that you are not located in an embargoed country or a prohibited party under U.S. export laws. The software is subject to the U.S. Export Administration Regulations (EAR).

Account Registration & Security

You may register using Google OAuth or an email/password. Passwords are salted and hashed with bcrypt. Usernames must be 3–32 characters, unique, and may contain alphanumerics, “_”, and “.” only. You are responsible for all activity under your credentials. We may reclaim inactive usernames or suspend accounts that violate these Terms.

License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, revocable, non‑exclusive, non‑transferable, and non‑sublicensable license to access and use the Service for personal, non‑commercial purposes. All rights not expressly granted are reserved by Trraform.

Virtual Items – Plots & Credits

  • Plots are licensed, not sold. Initial prices (USD): depth 0 $4.99, depth 1 $3.99, depth 2 $2.99. Prices and supply may change.
  • Each account receives one free plot credit. Credits are non‑transferable, do not expire, and do not guarantee availability.
  • Virtual Items have no real‑world monetary value and are not redeemable or refundable for cash.

Subscriptions

The monthly subscription costs $3.99 via Stripe and auto‑renews unless canceled. Benefits include a verification badge, a nametag above all owned plots, an increased build‑size limit (64 × 64 × 64), and one plot credit per renewal for the first six successful renewals.

Cancellation.Users can cancel their subscriptions at anytime by navigating to their profile and selecting the "Cancel subscription" option. Users will retain access to all subscription exclusive features until the end of the current billing cycle. Users can renew their subscription at anytime. Upon cancellation, users will lose access to all subscription benefits with the exception of plot credits they already received from previous renews. Builds larger than 32 × 32 × 32 will be hidden from public display but remain accessible and downloadable by the user.

Payment failures. Stripe retries failed payments for 7 days. If recovery fails, the subscription lapses and benefits are removed immediately. Standard cancellation procedure will apply.

Refunds, Chargebacks & Fraud

All sales are final except where a paid digital item or service is not delivered due to a verifiable error on our side; in that case we will issue a full refund to the original payment method. Initiating a chargeback automatically voids the related plots, credits, and subscription benefits and may result in account suspension or termination.

User‑Generated Content & License Grant

The Service is entirely public. By uploading or creating Content you grant Trraform a perpetual, worldwide, irrevocable, royalty‑free, sub‑licensable license to host, reproduce, modify, distribute, publicly display, and otherwise use the Content for any purpose related to operating, promoting, or improving the Service. You represent that you have all rights necessary to grant this license.

Community Guidelines & Moderation

Prohibited conduct includes, but is not limited to:

  • Illegal material; child sexual abuse material (CSAM); doxxing; terrorist or violent‑extremism content.
  • Malware, spam, phishing, or intellectual‑property infringement.
  • Violent, hateful, or sexually explicit material. (We reserve the right to remove or restrict such content at our sole discretion.)
  • Network or platform abuse—DDoS, port‑scanning, unauthorized access attempts, distributing malware, or excessive bandwidth usage.

Users can report violations via [email protected]. We review reports within a reasonable time, may remove content or suspend accounts, and offer an appeal process via email.

Copyright Notices & DMCA

If you believe your copyright is infringed, email [email protected] or write to “DMCA Agent, Trraform, Jacksonville FL 32202” with the information required by 17 U.S.C. §512(c)(3). We will remove or disable access to the allegedly infringing material and may terminate repeat infringers.

Third‑Party Services & Cookies

We rely on Google OAuth, Stripe (payments), and Cloudflare (Pages hosting, R2 storage, Turnstile CAPTCHA, edge caching). These providers may set cookies or collect data under their own terms. Your use of those services is subject to their agreements.

Privacy & Data Governance

Personal data is processed in accordance with our Privacy Policy. We retain server logs for up to 30 days and backups for up to 90 days. Content and account data are deleted or anonymized within 30 days of verified deletion requests, except where retention is legally required. In the event of a data breach affecting your personal data, we will notify you without undue delay.

Feedback & Suggestions

If you send ideas, suggestions, or feedback, you grant Trraform an unrestricted, perpetual, sublicensable license to use, modify, and incorporate them without compensation.

Beta & Experimental Features

Beta or experimental features are provided “AS IS,” may change or be removed at any time, and may contain bugs.

Updates, Patches & Breaking Changes

We may automatically download and install updates to the Service without additional notice to you. These updates may include security patches, feature enhancements, and bug fixes that may change or remove functionality.

Service Availability & Support

We target 99 % monthly uptime but make no guarantees. Planned maintenance or outages will be announced when feasible. Support is provided via email only ([email protected]) on a best‑effort basis; we aim to respond within 3 business days.

Security & Vulnerability Disclosure

We take reasonable measures to protect the Service. If you discover a vulnerability, please report it responsibly via email. Do not publicly disclose security issues before we have patched them.

Data & Content Back‑Ups

Trraform is not a backup service. You are responsible for exporting and backing up your builds and other data locally.

High‑Risk Use Disclaimer

The Service is not designed for use in situations where failures could lead to death, personal injury, or severe environmental or property damage. You agree not to use the Service in any such high‑risk environment.

Disclaimer of Warranties

The Service is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non‑infringement.

Limitation of Liability

To the fullest extent permitted by law, Trraform’s total aggregate liability for any claim arising out of or relating to the Service shall not exceed the greater of (a) US $100 or (b) the total fees you paid to Trraform in the twelve (12) months preceding the claim. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages.

Indemnification

You agree to defend, indemnify, and hold harmless Trraform, its contributors, and affiliates from any claims, damages, liabilities, and expenses arising out of your Content, your use of the Service, or your violation of these Terms.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict‑of‑law principles. Any dispute shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in Jacksonville, Florida. You and Trraform waive the right to a jury trial and to participate in class actions. Either party may bring individual claims in small‑claims court if jurisdictional requirements are met.

Arbitration Opt‑Out Procedure

You may opt out of the foregoing arbitration provision by sending a signed, written notice to [email protected] within 30 days of first creating your account. Your notice must include your username and a statement that you wish to opt out of arbitration.

Consumer Rights & Non‑Excludable Remedies

Nothing in these Terms limits mandatory consumer rights under the laws of your habitual residence. EU residents retain all statutory rights, including withdrawal rights where applicable.

Taxes

Prices are exclusive of taxes unless otherwise noted. You are responsible for all applicable VAT, sales tax, or similar duties, except for taxes based on Trraform’s income.

Export‑Control Compliance

You agree to comply with all applicable U.S. and international export laws and regulations, including the EAR and sanctions programs administered by OFAC.

Electronic Communications Consent

You consent to receive all notices, agreements, disclosures, and other communications electronically, including via email or in‑Service banners. These communications satisfy any legal requirement that such communications be in writing.

Notices & Contact

Legal notices must be emailed to [email protected]

California Notice (Cal. Civ. Code §1789.3). You may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Sacramento CA 95834, or by phone at (800) 952‑5210.

Force Majeure

We are not liable for failure to perform due to causes beyond our reasonable control (e.g., natural disasters, war, labor disputes, power failures, or internet outages).

Miscellaneous

  • Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
  • No waiver. Our failure to enforce any right or provision is not a waiver of future enforcement.
  • Assignment. You may not assign these Terms without our prior consent; we may assign them as part of a merger, acquisition, or sale of assets.
  • Headings & Interpretation. Section headings are for convenience and do not affect interpretation. “Including” means “including without limitation.”
  • Entire Agreement. These Terms, together with the Privacy Policy and any additional policies referenced herein, constitute the entire agreement between you and Trraform.

Survival

Sections 6–12, 14–16, 18–24, 26–34, and any other provisions that by their nature should survive termination will survive termination of your account or these Terms.

Revision History

17 Apr 2025 – Initial public release of consolidated Terms of Service.